ICT Division of Bangladesh Government, Bangladesh Association of Call Center and Outsourcing (BACCO) in collaboration with Center for Career Development (CCD) of Uttara University organized a Seminar on Call Center & Outsourcing on 20 July 2016 at the IQAC Seminar Hall of Uttara University. Ms. Rumpa Das, Senior Executive of Recruitment and Employee Involvement of ISSL-Impel Service & Solution Limited and Mr Yasin Arafat, Assistant Manager of Category Management, Bikroy.com were the Two Key Resource persons in the seminar. The seminar was inaugurated by the honorable Dean of School of Business of Uttara University - Professor Dr. Nazrul Islam.

Professor Islam in his inauguration speech focused on the career consciousness of the students during the student life besides their regular studies. He drew some examples from his previous workplaces where the students used to do outsourcing besides their regular studies which indeed helped them to be more competitive in their career. He mentioned the diversity in career due to the expansion of information technology and globalization of everything in which students must be attached and updated with the latest tools and technology to get the best for their future career. He inspired the students to be pro-active and assured that CCD will continue such programs and initiatives to help the students of Uttara University.

In the keynote session, Ms. Rumpa Das presented over the topic Potentials & Opportunities in the Outsourcing World. In her presentation, she elaborately discussed the various dimensions and diversities of today’s workplace and how the students can adopt themselves with that reality. Another presentation was given by Mr Yasin Arafat from Bikroy.com. In his presentation, he showed various steps before getting the final appointment letter from an organization which was very much useful for the students. With the help of screenshots taken from the original website, he has shown how an applicant should start searching job, from searching to applying to preparing to get into the final Interview Board. After their speeches, there was interactive question-answer session where the students actively took part which made the event sparkling. Bikroy.com inspired the outstanding students with gift pack. More than 80 students and a number of faculty members were present in the seminar.

The Program was anchored by the Additional Director of Center for Career Development (CCD), Mr. Md.Alauddin, while the welcome speech was delivered by Mr. Kazi Tareq Ullah, Chairman, Department of Business Administration of Uttara University.


Date: 21 July 2016